Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance staff is qualified to rapidly care for all our Linux shared hosting customers’ questions and information demands. Via our ticketing system, it will be easy to post your issue and a support staff representative will, no doubt go back to to you within max 1 hour. In reality, practice has demonstrated that the average resolution time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our team of technicians will undoubtedly be on the web for you 24x7x365 to answer to all your problems and to correct any matter you will probably have. You can easily submit a customer assistance ticket from your Site Control Panel or drop an email message any moment. Furthermore, on working days, you can easily give us a call or work with the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guide while working on your site within the Control Panel, you are able to always click on the Help key and see your problem in the variety of articles or blog posts that will show up. We have as well turned almost all of the articles and reviews into videos. The listing of video clips will show up if you select the Videos key present on the top right.