Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Site Control Panel you can find an exhaustive Help Center section offering numerous how–to articles and commonly asked questions. They are compiled by our support team of qualified technicians. Simply type in your question and our smart software will return the best possible answer.

  • Top quality support service

  • Instructional Videos

  • If you would rather watch how an action is completed or how a problem is sorted out, instead of just reading about it, then take a look at our selection of instructional video tutorials. They address a variety of different issues and will help you swiftly understand how to work with the Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 support service and a 60–minute response guarantee. Our competent technical support engineers will be at your disposal 24–7 to respond to your inquiries and to take care of any problem that you might possibly run into. Simply send a ticket from the Help Center section and we’ll reply back to you immediately.