A ticketing system is the most popular communication medium that web hosting providers offer to their clients. It is typically part of the billing account and is the fastest way to fix an issue that takes some time to examine or that needs to be forwarded to an admin. In this way, all replies contributed by either side will be stored in one and the same location in the event that somebody else wants to work on the given problem and the information in the ticket will be accessible to all parties. The disadvantage of deploying a ticketing system with most web hosting platforms is that it is separate from the hosting Control Panel, which goes to say that you will have to log in and out of at least two accounts in order to accomplish some procedure or to contact the hosting company’s customer service team. In case you would like to manage a handful of domain names and each one of them is hosted in a different account, you’ll need to use even more accounts at the same time. Moreover, it may take a significant length of time for the provider to process your ticket requests.